Cucicuci2 Terms & Conditions – Malaysia Platform Guidelines

These cucicuci2 Terms & Conditions ("Terms") constitute a legally binding service agreement between you and cucicuci2. By performing any of the following actions, you are deemed to have fully accepted these Terms:

• Registering a new account at cucicuci2
• Making your first deposit or any subsequent deposit
• Using any game, feature, or service available on the platform
• Claiming any bonus, promotion, or reward
• Accessing the platform via a web browser or any device

Cucicuci2 reserves the right to update, amend or replace these Terms at any time without prior notice. You are responsible for reviewing this page periodically to ensure you remain in compliance with the latest version of the Terms.

To register and use the cucicuci2 platform, you must meet all of the following eligibility requirements:

• Age: You must be 18 years and above at the time of registration. cucicuci2 does not permit any individual under the age of 18 to register or use this platform under any circumstances.
• Location: cucicuci2 services are offered to players in Malaysia. You are responsible for ensuring that your use of this platform complies with your local laws.
• Legal Capacity: You must have full legal capacity to enter into a legally binding agreement.
• One Account: Each individual is only allowed to hold one (1) cucicuci2 account. Registering multiple accounts is strictly prohibited.
• Non-Staff: cucicuci2 employees, partners, agents, and their immediate family members are not permitted to register or play on this platform.

During the registration process at cucicuci2, you agree to:

• Provide accurate, complete and up-to-date information, including your full name, email address, phone number and any other required details
• Keep your account password confidential and do not share your login credentials with anyone
• Notify cucicuci2 immediately if you suspect any unauthorised access to your account
• Update your profile information whenever any changes occur

Cucicuci2 is not liable for any losses resulting from the disclosure of your password to a third party. You are solely responsible for all activity carried out through your account.

Identity verification (KYC — Know Your Customer) may be required before your first withdrawal or upon reaching certain amounts. Documents that may be requested include a copy of your MyKad or a valid passport.

Cucicuci2 supports a range of local Malaysian payment methods to make your transactions seamless:

Withdrawal Terms:

• The minimum withdrawal limit is RM 50 per transaction
• Withdrawals are processed within 10 to 30 minutes on business days
• All withdrawals must be credited to the same account or e-wallet used for the deposit
• Identity verification (KYC) may be required for your first withdrawal or any withdrawal exceeding RM 5,000
• Cucicuci2 reserves the right to suspend withdrawals pending the outcome of an investigation if any suspicious activity is detected

Cucicuci2 offers a wide range of bonuses and promotions for both new and existing members. All bonuses are subject to the following conditions:

• Wagering Requirements (Rollover): All bonuses received must meet the specified wagering requirements before a withdrawal is permitted. Rollover requirements vary by bonus type — please review the details of each offer before claiming.
• Validity Period: Each bonus has its own validity period. Bonuses not utilised within the specified period will expire automatically with no compensation.
• One Active Bonus at a Time: Only one active bonus is permitted at any given time unless stated otherwise in the relevant promotion's terms.
• One Claim Per Household: The welcome bonus and certain promotions may only be claimed once per individual, per IP address, per device and per residential address.
• Hedging Prohibition: Bets placed solely to fulfil bonus rollover requirements with no genuine intent to play — including hedging techniques — are strictly prohibited and may result in bonus forfeiture.

Cucicuci2 reserves the right to modify, suspend or terminate any promotion at any time without prior notice. cucicuci2's decisions on all bonus-related matters are final and binding.

The cucicuci2 platform offers a wide variety of game categories including slots, live baccarat, table games, Sports Betting (Malaysia Super League football, EPL, badminton), e-sports and lottery. Each category has its own specific rules.

• All games use licensed software with an independently audited Random Number Generator (RNG) to ensure fairness
• Game results are final once a round or match has concluded. No appeals will be entertained for technical errors beyond cucicuci2's control
• In the event of a technical disruption during gameplay, cucicuci2 will endeavour to resolve the situation fairly based on available system records
• Sports Betting odds are subject to change before a match begins. Bets accepted at a given set of odds will stand unless there is a clear and obvious error.
• Cucicuci2 reserves the right to void bets in the event of any technical error, odds error, or unforeseen circumstances

The following actions are strictly prohibited on the cucicuci2 platform and may result in account termination and forfeiture of balances:

• Registering more than one account (duplicate accounts / multi-accounting)
• Use of automation software, bots, or any tools that assist in making betting decisions automatically
• Colluding with other players in live games or poker to gain an unfair advantage
• Exploiting technical vulnerabilities, bugs, or system errors for personal gain
• Fraudulent activity, identity falsification or the use of unauthorised payment information
• Money laundering through the cucicuci2 betting platform
• Obscene language, threats, or harassment directed at other players or support staff
• Sharing your account with another person without written authorisation from cucicuci2

Cucicuci2 is committed to protecting the privacy and personal data security of all members. The collection, use and storage of your personal data is governed by Privacy Policy which forms part of these Terms.

• Your personal data is collected solely for the purposes of account management, transaction processing and legal compliance
• Cucicuci2 will not sell, transfer or disclose your personal information to third parties without your consent, except as required by law
• All data is encrypted using 256-bit SSL standards during transmission and stored on secure servers
• You have the right to request access to your personal data, or to request its correction or deletion, by contacting our support team

Cucicuci2 is not liable for any loss, damage, or costs arising from:

• Internet service disruptions, server failures, or technical issues beyond our reasonable control
• Betting decisions made based on inaccurate information provided by third parties
• Unauthorised access to your account resulting from your own negligence in safeguarding your password
• Any indirect, consequential, special or exemplary losses arising from your use of the cucicuci2 platform

Cucicuci2's maximum liability to any member under any circumstances is limited to the amount you have deposited within the 30 days preceding the event giving rise to the claim.

Cucicuci2 reserves the right to suspend, restrict, or terminate any member's account without prior notice under the following circumstances:

• Breach of any part of these Terms & Conditions
• Confirmation that a member is under 18 years of age
• Suspected fraudulent activity, money laundering, or any other illegal activity
• At the request of law enforcement authorities or the relevant regulatory body
• Failure to complete the KYC verification process within the stipulated timeframe

You may also close your account at any time by contacting the cucicuci2 support team via Live Chat or email at support@cucicuci2.com. Any valid balance will be returned once all withdrawal requirements have been met.

Cucicuci2 cares about the well-being of all our members. Betting should remain a form of entertainment, not a burden. We provide the following tools to help you gamble responsibly:

• Deposit Limit: Set your daily, weekly, or monthly deposit limits through your account settings
• Betting Limit: Set a maximum bet limit per round or match
• Self-Exclusion: Temporarily suspend access to your account for a duration of your choice
• Self-Exclusion: Choose to be permanently excluded from the cucicuci2 platform
• Reality Check: Set time reminders to track how long you have been playing

For more information and support resources, please visit the Responsible Gaming us.

Cucicuci2 reserves the right to amend, modify or replace these Terms & Conditions at any time. Amendments take effect immediately upon being posted on this page. It is your responsibility to review this page periodically.

Your continued use of the cucicuci2 platform following the publication of any amendments constitutes your acceptance of and agreement to the revised Terms.

These terms are governed and interpreted in accordance with applicable law. Any dispute arising in connection with these Terms or the use of the cucicuci2 platform shall first be resolved through confidential negotiation. Should negotiation fail, the dispute will be referred to binding arbitration.